FAQs
Find answers to our most common queries below to help ensure a smooth and enjoyable experience at the Aboriginal Health Conference 2025. If you can't find an answer to your question, please do not hesitate to contact the Events Team via email at ahc@ruralhealthwest.com.au.
Can I upgrade my registration?
Upgrades can be made from a day registration to a full conference registration. Delegates will need to pay the price difference between the two registration types.
To do so, simply email the Events Team at ahc@ruralhealthwest.com.au before registrations close on Friday 18 July 2025 at midnight.
Please be aware that early bird rates will no longer apply if the upgrade request is made after the early bird cut-off date.
Can I cancel my registration?
Cancellations can be made according to our Cancellation Policy.
Please email the Events Team at ahc@ruralhealthwest.com.au with your request.
Cancellation Policy
| Full Refund | Cancellations made on or before Sunday 15 June 2025 are eligible for a full refund. |
| Partial Refund | Cancellations between Monday 16 June and Sunday 6 July 2025 will receive a 50 per cent (50%) refund. |
| No Refund | Cancellations made on or after Monday 7 July 2025 are non-refundable |
In the event the conference is cancelled or postponed, all delegates will receive a full refund.
Am I eligible for travel support?
If you can answer 'yes' to all of the below questions, you are likely eligible!
- Do you live and work permanently in a region other than Perth or Peel in Western Australia?
- Are you currently working as a health professional (including GPs, medical practitioners, nurses, midwives, allied health workers, Aboriginal health practitioners/workers)?
- Are you travelling specifically for the purpose of attending the conference?
- Have you registered for both days of the conference?
- Did you or will you attend the conference in full (both days) and demonstrate attendance by scanning into every session?
- Can you provide tax receipts for your fuel or flight travel expenses?
Please visit the Travel page for more information.
If you have any questions regarding your eligibility, please contact the Events Team at ahc@ruralhealthwest.com.au.
Can my partner join me at the conference?
Partners are welcome to attend the conference by purchasing an 'Other' registration. This will ensure they are warmly welcomed and included in catering breaks and seating arrangements. However, the program is specifically tailored to address healthcare interests and issues relevant to rural and remote communities within Western Australia.
I have children, do you offer any support?
We invite you and your family to join us in Perth for the Aboriginal Health Conference 2025. We offer support through our family program and are pleased to provide:
- Reimbursement of childcare expenses for the purpose of attending the conference.
- Conference travel support for immediate family members of full conference delegates.
Please note:
- Children are not permitted in the conference sessions, except for infants (where necessary).
- To ensure compliance with Medicines Australia regulations, guests under 18 are unable to enter the trade exhibition room. We appreciate your understanding and cooperation with this policy.
Please visit the Family Support page for more information.
Can I attend the conference if I live outside of Western Australia?
Health professionals from outside of Western Australia are welcome at the conference. However, the program is specifically tailored to address healthcare interests and issues relevant to rural and remote communities within Western Australia.
Please note: Travel support is not available to delegates travelling from outside of Western Australia.
Are there any discounts to stay at the hotel?
Attendees staying at the conference venue, Pan Pacific Perth, will receive an exclusive discounted rate of $245 per night (room only). This rate can be booked from Wednesday 12 March to Sunday 10 August 2025.
To book at the discounted rate, or to view other accommodation options nearby, please visit the Accommodation page.
I have dietary requirements, can these be catered for?
The Pan Pacific Perth tries their best to accommodate dietary requirements. Please ensure to select your requirement/s when registering.
The hotel follows strict health and safety protocols when handling food and dietary needs. However, please note that potential allergens are present in daily operations, and while the hotel strives to avoid cross-contamination, they cannot guarantee the complete absence of allergens. Delegates are advised to bring any necessary allergen medications, if applicable.
Is the conference venue accessible?
The Pan Pacific Perth is equipped with a range of accessibility features to ensure a comfortable and inclusive experience for all conference delegates. The hotel provides accessible rooms, wheelchair-accessible lifts, ramps, and toilets. You will receive further details in your pre-arrival letter in the weeks leading up to the conference.
If you have any specific accessibility requirements, please make sure to include them in your registration so that the conference organisers can accommodate your needs. If you have already submitted your registration and need to add your requirements, please contact the Events Team at ahc@ruralhealthwest.com.au.
I would like to exhibit or sponsor
Our Sponsorship and Exhibition prospectus is not currently available. To be added to the Expression of Interest please click the button below.